Performance Analytics Fundamentals - Matt Coulter and Oswald Santos

[User192788]

Good day and welcome to the PA Fundamentals course!

Please take a few moments to introduce yourself.

We would love to know

-Which company are you from.

-Your role.

-Your length of experience with the ServiceNow platform

-Why are you attending the course

-What would you like to most take away from the course, and

-Your hobbies outside of work

Thanks,

Oswald.

[VaranAwesomenow]

heyy ! This is Anil

[Som8]

Hello, 

I am from Wipro Technologies.

-I am ServiceNow developer..

-My length of experience with the ServiceNow platform - 6 years.

-I want to learn PA.

-The purpose of PA, how to configure PA.

-My hobbies outside of work - Photography, playing badminton.

[sunnykhandelwal]

Hi,

• I am from Wipro Technologies.
• I am ServiceNow developer..
• My length of experience with the ServiceNow platform - 2 years.
• I want to enhance my skill/knowledge in servicenow 
• The purpose of PA, how to configure PA.
• My hobbies outside of work - Listing music

[Inactive_Use863]

Hi I'm Nikhil 

-I'm servicenow consultant

-I hav 4 years of expeience with servienow

- I signed up for PA to understand more about it

-My hobbies are playing football

[Adhyatm]

-Which company are you from.- Wipro

-Your role.-Project Manager in Tools and Automation Group

-Your length of experience with the ServiceNow platform-1 year

-Why are you attending the course- To know more about Service now as we will be implementing it with our customer soon.

-What would you like to most take away from the course,- Understanding of how Service now works

-Your hobbies outside of work- Trekking, Scuba Diving, Biking and travel

[manimarans]

Am working in Wipro as Associate Consultant, have 2yrs experience in serviceNow, i just need to explore more about Performance Analytics Fundamentals, and Drawing is my hobby.

[subhendu2]

Subhendu Dan

Technical Lead

Wipro Technology

My ServiceNow experience is 4 years

[Raj Kiran4]

Hi Matt Coulter and Oswald Santos,

This is Raj Kiran Yanamandra

Working in Wipro Ltd, as a Servicenow Consultant in BSM Practice Team

Having 2+ yrs of experience on Servicenow

Primary reason for attending this training is to know about PA and how it give analytical information for stakeholders.

Hobbies are Playing Badminton and Reading Books.

[Hemanth1]

• I am from Wipro Technologies.
• I am ServiceNow developer..
• My length of experience with the ServiceNow platform - 2 years.
• The purpose of PA, how to configure PA and usage of PA.
• My hobbies outside of work - Playing Cricket

[priceless]

Hi 

Myself

Rashmi Ranjan Nayak

-Your role: Consulting stream

-Your length of experience with the ServiceNow platform: 4

-Why are you attending the course: India

-What would you like to most take away from the course, and: Performance Analytics , Dashboards using responsive plugins etc.. sharing dashboard etc ..

-Your hobbies outside of work: watching movies, travelling

[matt_coulter]

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          case 'Solved (Work Around)' :

          case 'Solved (Permanently)':

          case 'Solved Remotely (Work Around)':

          case 'Solved Remotely (Permanently)':

                   bucket=0;

          break;

          case 'Not Solved (Not Reproducible)':

          case 'Not Solved (Too Costly)':

                   bucket=1;

                   break;

          case 'Closed/Resolved by Caller':

                   bucket=2;

                   break;

          default:

          bucket=3;

          }

          return bucket;

}

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