Request to Reschedule Course Exams to April and May 2026

[Nguyen Van Au]

Hello,

My name is Nicolas. I have three courses with exams scheduled for March 2026, but I am unable to complete all of them at this time. I would like to ask if it’s possible to move the CAD course and the other courses to April and May 2026.

Unfortunately, I am not able to reschedule or take the exams myself because the options are unavailable.

Could you please support me with this request?

Thank you very much.

Best regards,
Nicolas

[fknell]

Hi @Nguyen Van Au,

You can reschedule your exam at your convenience, provided it falls within the 90-day window after your registration. The rescheduling process is identical to the one you used to schedule your exams. 

By clicking View below the exam, you will enter the Pearson learning platform; there you can reschedule. 

Hope this helps!

[Dr Atul G- LNG]

Hi @Nguyen Van Au 

This link will provide you all guidelines 

https://learning.servicenow.com/lxp/en/credentials/scheduling-your-exam-in-servicenow-university-via...

[Nguyen Van Au]

I followed the instructions, but it seems the dates have been disabled.<br>
What should I do now?

[Dr Atul G- LNG]

Log a now learning case.