Scripting Fundamentals Kingston 16|17|18May2018

[everett_thompso]

Welcome to Day 1 ---> please reserve your sandbox instances from http://clabs.link/ssnf-kpr2-vilt

[everett_thompso]

https://www.codecademy.com/learn/introduction-to-javascript --> Free training/tutorial on JS 😃 

[everett_thompso]

All things training and certification ---> http://servicenow.com/training

[everett_thompso]

ServiceNow JavaScript Primer https://www.servicenow.com/content/dam/servicenow/other-documents/training/ServiceNow-JavaScript-Pri...

[everett_thompso]

[jasonviolette]

Jason Violette, Service Management Analyst for Eastern Maine Healthcare System

Currently live in Florida.  Been working with SN platform almost 2 years.  Beginner with Javascript.  Outside of work my time is spent with family and being outdoors.

[nidhivijay]

Nidhi Vijay

ServiceNow

CS - Performance

Santa Clara - PST

Yes

Beginner

Cooking / Biking / Music

[jasonviolette]

Jason Violette, Service Management Analyst for Eastern Maine Healthcare System

Currently live in Florida.  Been working with SN platform almost 2 years.  Beginner with Javascript.  Outside of work my time is spent with family and being outdoors.

[Dan Bielak]

Dan Bielak
BellMTS Inc
Sys Admin assystWeb & ServiceNow
Winnipeg, MB, Canada Go Jets!
CDT
JavaScript novice (very Beginner)
Cycling - craft beer - curling - Travel

[amyfrye]

Hi my name is Amy Rothenberger. I work for University of Vermont Medical Center in Burlington, Vermont. My job title is Process Specialist and I'm one of the System Administrators for ServiceNow. My organization went live with ServiceNow ITSM suite in November 2017 so I've been working on the platform since about spring of that year when we started developing our instance. I've been working with JavaScript on and off for about 14 years so I would consider myself as Intermediate.

For fun, I like to go camping with my husband and 3 dogs. We just bought a new camper this year and are excited to start using it next weekend!

[Community Alums]

Thomas Drake

Team Industrial Services

Senior Programming Analyst

South Carolina

Have done SNOW development for 2-3 years but have never had a major role

have used JavaScript in some form for 20 years but it has not been a focus

Travel, beer, music, reading

[Satya Miller]

Morning!  My name is Satya Miller, I live in Austin, TX and I'm a contractor for the federal government.  I have been working with Remedy for 16 years.  Found out about a month ago that management has decided we're switching to ServiceNow.  I touched Service Now for the first time about 10 days ago where I took the Foundation class and attended the Knowledge 18 conference.  Looking forward to learning as much as possible.

Outside of work I enjoy spending time with husband and kids.

[Hoang Hai]

Hoang Hai

Ifisolution

Developer

Vietnam

GTM+7

JavaScript Intermediate

Music/Game

[Barry Foster]

Barry Foster

St. Jude Children's Research Hospital

Sr. Data Warehouse Specialist

Memphis, TN - CST

1 Year

Half way finished with Code Academy course as of yesterday ... will complete today ... programmer for 30+ years

I like to work in the yard

[Kristopher Jord]

Hello, My name is...

Kristopher Jordy, I'm an Applications Analyst with Memorial Hermann Healthcare in Houston, Texas primarily doing hardware asset management and catalog development.

I've been using ServiceNow since around October, 2016 when we migrated from BMC Remedy.  I still consider myself a beginner/intermediate with Javascript, but slowly getting more comfortable with it.

Outside of work, I'm the proud father of a cute and silly doghter. (My pet dog)

[Shawn Xu]

Shawn Xu, IT System Analyst for TriNet Group. Currently live in New York City.

1 year experience with Servicenow and a beginning to Javascript.

Things to do in spare time: basketball, tennis, badminton, and hanging out with friends.

[johnsonsj]

Shane Johnson

University of Texas at Austin

Sr Software Developer

Currently live in Austin CDT

Working in ServiceNow for the last 2 years as well as Javascript.

Still feel like a beginner

Traveling, outdoors and working on my Mini's.

[everett_thompso]

from Michael Bujakowski to All Participants:

tech issues

from Michael Bujakowski to All Participants:

Hi everyone

from Michael Bujakowski to All Participants:

I am a application developer for Schneider electric in Rhode island

from Michael Bujakowski to All Participants:

we are moving from REmedy to Sn

from Michael Bujakowski to All Participants:

about 6months of SN

from Michael Bujakowski to All Participants:

I like to fish play music and video games

[Barry Foster]

Testing to see if my post gets censored by the "super AI machine"

[everett_thompso]

Reinforcement Labs and Requirements Labs....

[Kristopher Jord]

Need a Print Version?

If you would like to purchase a hard copy version of this book, please Click Here. Printed copies can be purchased for $75.00 USD plus applicable shipping and taxes. Please have your credit card details ready.

Please note this link will disable with our next release and you will no longer be able to purchase a hard copy book.  We recommend ordering a book soon.

Note: The link takes you to a page asking for address information but does not show that you're ordering the Scripting Fundamentals book.  After filling out the shipping address and method, you'll be taken to a "checkout" confirmation page which will confirm which item you're ordering.

[everett_thompso]

https://docs.servicenow.com/ --> Product Documenation

Guide users --> alternatives to scripting

• tour guides
• Order Guide
• guided setup

[everett_thompso]

Wiki old site still up or you can download the PDFs from https://docs.servicenow.com/bundle/archive/page/archive/fuji-archive.html

[everett_thompso]

Lunch Day 1

• 45 minutes in duration, 15 mins for lab 1.1 if a short lunch is preferred. 
• Lab 1.1 is available in your ebook on page 32
• 60 minutes in duration, if a longer lunch is preferred. 

http://everytimezone.com/#2018-5-16,360,b8jj

[everett_thompso]

Lab listing demoed by...

Lab 1.1 page 32 --> Didhi

Lab 1.2 page 37 --> Sean

Lab 1.3 page 56 --> Optional

Lab 2.1 page 82 -->

[everett_thompso]

...QUESTION...

from Shawn Xu to All Participants:

Question on the Javascript standard. CodeCademy 's instruction is on ES6 and our course ebook said ServiceNow supports ES5 standard. As someone that is new to javascript, I get confused which syntax is ES5 Vs. ES6 standard. Any recommendation on the best practice to use javascript standards in ServiceNow?

...RESPONSE...

Check out... https://en.wikipedia.org/wiki/ECMAScript and Page 47 of Kingston Ebook. Here are the notes that I've shared a screen grab of for more of clarity and context 😃 hoep this helps!

[everett_thompso]

App navigator short cuts...

Navigate directly to a table from the Docs site: https://docs.servicenow.com/bundle/kingston-platform-user-interface/page/administer/navigation-and-u...

[everett_thompso]

Solution for Lab 1.2

[everett_thompso]

What are your recommendations for Scripting Resources? Please share with links/commenting

[Kristopher Jord]

Udemy offers paid courses, but often has discounts/specials where everything is on sale for $10-20, etc. but once you've purchased a course, you have lifetime access.

[everett_thompso]

From Amy... 

https://Udacity.com

[everett_thompso]

[Kristopher Jord]

FYI, Udemy is back on sale today:  Buy three or more courses and pay as little as $9.99 each.  (Web-exclusive deal – promotion not available on the mobile app)

[Kristopher Jord]

Digging deeper into the history of ServiceNow and the origin of "Glide" in the Glidesoft name, I came across this interesting read: 6 facts about ServiceNow you didn't know.

[Kristopher Jord]

In lab 2.5, the additional line I added checks if the email and 2 new lines already exist in the description before adding it to prevent it from being added multiple times.  This is just a basic example of how to check for the existence of content before doing something. 

Note: The  .indexOf() method searches for a plain string where the .search() method uses regex allowing more advances searches including case insensitive.

function checkUserInfo(reqBy){
		// Only update description with the requesters email if it's not already been added.
		if (desc.indexOf(reqBy.email+"\n\n")==-1){
			g_form.setValue('description', reqBy.email + "\n\n" + desc);
		}
	}

[everett_thompso]

1 UI Action --> example is a Button, Link, context menu

2 UI Policy --> M, R, H/V | Data Policy --> M, R | Service Catalogue UI Policy/Data Policy

3 Client Scripts --> have to use JS

4 Business Rules --> Don't have to script --> condition Builder and set values, or I can script JS

5 Script Include --> have to use JS

5.A Mid Server Script Includes

[Shawn Xu]

Anyone has use the Xplore Developer ToolKit before? Saw this useful toolkit when browsing around the SN community website today. Looks like a awesome tool for us to test our scripts before actually applying it to ServiceNow (and not worry about killing you computer by running into an infinite loop).

• Similar to background script in SN but better 
• Output, User data, Table hierarchy, and logs all in one place
• FREE! - One update set install download from share.servicenow.com     

https://thewhitespace.io/applications/xplore-developer-toolkit/

https://share.servicenow.com/app.do#/detailV2/74b2201adb0817001afe13141b9619e6/overview

[everett_thompso]

Great tool available from the ServiceNow Share portal. Once installed this utility has a pair of sunnies/sunglasses in the top right of the banner frame where it can be launched from.

[everett_thompso]

ServiceNow Utils Chrome extension/plugin

https://chrome.google.com/webstore/detail/servicenow-utils/jgaodbdddndbaijmcljdbglhpdhnjobg?hl=en

[Community Alums]

Am I the only one who got kicked off WebEx and can't get back on?

[jasonviolette]

Nope.  Says session ended and I can't log back into it.

[sarah_kovar]

I'm in the same boat.

[mikebuj]

Same for me

[everett_thompso]

New WEBEX https://servicenow-cmr.webex.com/servicenow-cmr/k2/j.php?MTID=t9b84b10796a57f656290083fd308b698