ServiceNow customer care number or Servicenow customer care email id

[anandshivappa]

Hi Team,

I have rescheduled exam (Certified System Administrator (CSA) Registration Confirmation) on 13th March 2026.

I will be no longer working for my company after 6th March 2026. I have scheduled the exam using my official id. After 6th March my company ID will not be active, and I could not take the exam.

Please update my mail id to personal email id, so that I can take my exam on 13th March 2026.

[Dr Atul G- LNG]

Hi  

https://learning.servicenow.com/lxp/en/get-started-with-servicenow-university-resources/key-contacts...

Team	How to Contact
Certification Team Webassessor Account Issues/Updates Voucher Issues or Questions General Certification Questions	Create a case in the ServiceNow University Case Management System. Refer to Submitting a Support Case for Assistance for further details. NOTE: ServiceNow University Customer Support assists customers via cases, not phone support.
Certified Master Architect (CMA) & Certified Technical Architect (CTA) Programs CMA Program general questions Program qualifications	Visit the About the Certified Master Architect Program page or About the Certified Technical Architect Program page or email ArchitectProgram@servicenow.com
Community Support Questions or concerns regarding the ServiceNow Community site or contents	Email community@servicenow.com
Developer Site Support Questions or issues with Developer Training Restoring or requesting a developer instance Help with your developer instance	Submit feedback on the Developer site: NOTE: There is no agent customer support on the Developer Site. Please refer to the community site for help with questions. Log into the Developer site. Scroll to the very bottom of the page and select the Give Feedback button. Fill out the form and Submit Feedback.
Knowledge Team Any questions or concerns surrounding the Knowledge event	Email Knowledge@servicenow.com
ServiceNow University Support Team ServiceNow University Account Issues On-Demand Learning Self-Paced Lab Instances Simulator Questions Company Access Learning Credit and Training Management Employee Management	Create a case in the ServiceNow University Case Management System. Refer to Submitting a Support Case for Assistance for further details. NOTE: ServiceNow University Customer Support assists customers via cases, not phone support.
Partner Portal Support Team Partner Portal Account Issues/Updates Pre-Sales Training	Submit an Inquiry in the Partner Portal: Log into the Partner Portal. Select the Support link on the upper, right side of the screen. Select the Submit an Inquiry link under Concierge Central.
Single Sign On (SSO) Support SSO Account Issues Missing Account Activation Email Trouble resetting password Change email/username on SSO account	Email SSOsupport@servicenow.com
Training Coordination Team Instructor-Led Class Registration Help Missing live class eBook or welcome email Learning credit consumption report Class feedback for live classes	Create a case in the ServiceNow University Case Management System. Refer to Submitting a Support Case for Assistance for further details. NOTE: Customer Support assists customers via cases, not phone support.
Training Events Team Any questions or concerns surrounding the ServiceNow University Live event	Email TrainingEvents@servicenow.com
Training & Services Sales Team  Inquiring about which classes to purchase, or which certification path is right for you Purchasing training credits Purchasing training via Purchase Order (PO) Interest in private classes, tailored training, or custom training	Email your company’s specific ServiceNow University Skills Consultant. NOTE: For services such as Impact packages and Implementation contact your Service Account Executive (SAE). If you don’t know who that is, create a case in the ServiceNow University Case Management System, to request their contact information. Refer to Submitting a Support Case for Assistance for further details. Please provide your company account number (Example: ACCT0001111).