ServiceNow Voucher section missing in ServiceNow University

[Kamali Selvaras]

Hi Team,

I have recently completed a course, when I check on the new ServiceNow University profile, I could only the badges, 

there is no trace of Voucher's earned widged,

I tried clicking the badges to see if that would open my voucher, no luck

is there a bug or how can I see the Voucher's

[shun6]

Hi @Kamali Selvaras ,

You can check vouchers by navigating My Learning > Voucher.

Thanks.

[Ankur Bawiskar]

@Kamali Selvaras 

the now learning has revamped.

Did you check the My Learning section?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[TarunNagar]

Hi Kamali,

It appears that the Voucher section is currently missing or not visible in the new ServiceNow University interface. This could be due to a UI update or a temporary bug. Badges and vouchers were previously linked, but this functionality might not be fully integrated yet. We recommend checking back later or contacting the ServiceNow University support team directly for confirmation and assistance. Also, ensure your course completion meets the voucher eligibility criteria. Meanwhile, try accessing the old University interface if available, as the vouchers may still be visible there.

[Jim Poisson]

Just wanted to share a the link to a KB that outlines the new site navigation https://learning.servicenow.com/lxp/en/get-started-with-servicenow-university-resources/now-learning... 

You can also explore the new homepage using the "Navigating the homepage" tour found under More > Tours