Role: Technology Consultant - focused on Vendor Risk Management (VRM) and GRC tool implementations
Experience with ServiceNow: Attended ServiceNow VRM training course.
Class Expectations: Learn how to navigate ServiceNow platform and perform system administrator activities. Additionally, would like to learn basics on how to build a ServiceNow instance.
Don Gibbs, Project Manager with IBM.
ServiceNow experience consists of watching videos, taking SN Fundational course.
To begin building my knowledge on this Tool. Will be going the ITOM path first. Plan to take Discovery course next.
I'm with CGI Federal. I will be based out of CA. I work with one of our clients here and will be helping them maintain their instance of ServiceNow. I've used it for 3.5 years as a normal users, so this will be my first time behind the curtain so to speak on the admin side. Favorite movie - On the Waterfront.
Hi, my name is Jason, I've work in IT for 18 yrs with other enterprise systems. I'm new to ServiceNow. Looking to understand the platform architecture and implementation best practices.
RISC has partnered with ServiceNow and has released to market a ServiceNow plugin for our platform. As a consultant I need to learn the fundamentals of ServiceNow and its use case relationships between ServiceNow and our RISC Networks CloudScape Platform.
Would like to learn about CIs, discovery and workflow integration.
We complete labs through 1.4 Branding yesterday and will pick up with review and Module 1 and begin with revisiting Module 2 that we didn't not complete yesterday.
Hi Everett, Once we have completed the training, can we talk about the best strategies for studying for the certification test? I would like to take the exam w/in a couple of weeks once training is done so that I don't forget anything.
Agent Intelligence is available as a separate subscription from the rest of the ServiceNow platform. It requires that these two plugins are activated per separate Service Catalog requests: Agent Intelligence plugin (com.glide.platform_ml) and Agent Intelligence Reports plugin (com.glide.platform_ml_pa).
Are there any architecture diagrams for the platform? (to be better understand how the platform is organized & operated). Are microservices or containers used in your architecture?
