SNPI Story 1 - Build a Scoped HHD Application

martina_reg
Tera Contributor

Hi,

 

my task fails with an error stating that the admin and user roles are missing, even though both roles are created.
Could you please assist?
Thank you 

Screenshot 2026-03-22 131354.pngScreenshot 2026-03-22 131424.pngScreenshot 2026-03-22 131403.png

   

  

4 REPLIES 4

Dr Atul G- LNG
Tera Patron

Hi @martina_reg 

 

https://www.servicenow.com/community/training-and-certifications/snpi-story-1-build-a-scoped-hhd-app...

 

https://www.servicenow.com/community/training-and-certifications/snpi-story-1-build-a-scoped-hhd-app...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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martina_reg
Tera Contributor

Hello @Dr Atul G- LNG ,

I've checked those links but haven't really find the solution.

Tanushree Maiti
Kilo Patron

Hi @martina_reg 

 

As per Screen shoy , role name is incorrect .

 Make sure you have created hhd_admin and hhd_user (exact spelling, lower case, no extra spaces), that they’re linked to your scoped application.

 

Screenshot 2026-03-23 154729.jpg

 

Correct it. you would be able to validate the task. 

 

Good Luck!

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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martina_reg
Tera Contributor

Hello, as per the screenshot, Name field is greyed out, meaning not editable. Part x_snpi_hhd_0 is pre-populated and only suffix (as I added per the instructions) is added to it.