SNPI Story 1 - Build a Scoped HHD Application

martina_reg · ‎03-22-2026

Hi,

my task fails with an error stating that the admin and user roles are missing, even though both roles are created.

Could you please assist?

Thank you

Dr Atul G- LNG · ‎03-22-2026

Hi @martina_reg

https://www.servicenow.com/community/training-and-certifications/snpi-story-1-build-a-scoped-hhd-app...

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Dr. Atul G. - Learn N Grow Together
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martina_reg · ‎03-23-2026

Hello @Dr Atul G- LNG ,

I've checked those links but haven't really find the solution.

Tanushree Maiti · ‎03-23-2026

Hi @martina_reg

As per Screen shoy , role name is incorrect .

Make sure you have created hhd_admin and hhd_user (exact spelling, lower case, no extra spaces), that they’re linked to your scoped application.

Screenshot 2026-03-23 154729.jpg

Correct it. you would be able to validate the task.

Good Luck!

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

martina_reg · ‎03-23-2026

Hello, as per the screenshot, Name field is greyed out, meaning not editable. Part x_snpi_hhd_0 is pre-populated and only suffix (as I added per the instructions) is added to it.