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the questions not showed during cad exam

PragnyaP
Tera Contributor

‎05-27-2026 11:06 PM

I got a case number by Pearson chart support ,asked to contact servicesnow, how can I get updates

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2 REPLIES 2

Dr Atul G- LNG
Tera Patron

‎05-28-2026 05:06 AM

“Go to ServiceNow University, then open the Help Center and log a case.”

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Tanushree Maiti
Tera Patron

‎05-28-2026 05:42 AM

Hi @PragnyaP 

 

1. Go to Servicenow university-. Open the case -> from there you will get the updates

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

 

2. Whenever case is updated , you should get mail in your registered id ( subject line contains case number)

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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