Unable to access Now learning portal

Mrudula6
Mega Guru

I have my Servicenow ID using which I am able to login into developer, community and other sites, however when accessing the nowLearning portal, the site keeps on switching back and forth- between SSO URL and the nowlearning URL and gets stuck in a loop with no end. I am unable to see the homepage or able to access my certifications/courses.

 

Please help!

11 REPLIES 11

Community Alums
Not applicable

Hi Sandeep,

 

When I login into the portal, from the nowlearning homepage URL provided, it keeps on bouncing URL's between SSO and nowlearn homepage.

 

Thanks,

Mrudula

Community Alums
Not applicable

Hi @Mrudula6 ,

You will need to clear your Browser cache or try in incognito mode of the browser.

 

Tried both. Same error.