UPDATED: Issues accessing ServiceNow University (clock)

[Jim Poisson]

If you have experienced this issue, please try logging in again as we believe it has been resolved. There is no need to create a case at this time.

I'm seeing a number of folks having issues accessing ServiceNow University this morning. If you're issue is you are seeing only a clock (like the attached image), please try one of the following:

1. A different browser
2. Private/incognito mode
3. Clearing your browser cache

If you cannot create a case on Now Support, please DM me the email of the account you are using. It has nothing to do with your account, I need to have that to get additional support for you.

[EdenFerreir]

Can you help me, I have the same issue here, tried other browser, other computer and nothing works.

[Jim Poisson]

DM me the email of the account you're using.

Are you seeing the clock like the original image I posted

[EdenFerreir]

No, I keep in an infinite loop.

[anukanaki]

Hi @Jim Poisson ,

Can you help me on the issue I've been facing.

I updated my ID to personal ID from Company ID.

Upon logging it using my personal ID, I'm not able to access the Now Learning and it keeps looping on the SSO.

https://learning.servicenow.com/now/lxp/home?auth_failed=true&id=lxp_landing_home.

my id =- asrawoor@gmail.com

I am not able to take up delta exams due to this please help me here.

Thank You