UPDATED: Issues accessing ServiceNow University (clock)

Jim Poisson
ServiceNow Employee

If you have experienced this issue, please try logging in again as we believe it has been resolved. There is no need to create a case at this time.

 

I'm seeing a number of folks having issues accessing ServiceNow University this morning. If you're issue is you are seeing only a clock (like the attached image), please try one of the following:

 

  1. A different browser
  2. Private/incognito mode
  3. Clearing your browser cache

 

If you cannot create a case on Now Support, please DM me the email of the account you are using. It has nothing to do with your account, I need to have that to get additional support for you.

15 REPLIES 15

After I input the OTP, unable to see the home page, instead it goes on an infinite loop post entering OTP.

anweshaPanda
Tera Contributor

Hi Jim,
It is still same for me tried everything , even the link you shared below. But nothing helped, I have sent my mail id to you in dm. kindly have a look

You should be all set now. Try again.

Can you help me, I have the same issue here, tried other browser, other computer and nothing works.

DM me the email of the account you're using.

 

Are you seeing the clock like the original image I posted