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on 11-16-2023 10:59 PM
Hi ServiceNow Enthusiasts,
The Vancouver Annual delta exams and delta training are now available.
Delta Exams and Delta Training are:
- Available for 90 days, i.e., from November 16th, 2023 through February 13, 2024.
- Quick to complete - 30 minutes or less.
- Comprised of 20 questions or less. Generally it is of 12-15 questions according to my experience.
- Non-proctored - there is no testing centre needed. You can give exam online using Nowlearning Portal.
- Delta exams are based on the content found in the Delta Exam Study Guides . We recommend also reviewing the product documentation to learn more about the Vancouver release.
- Required to maintain your Maintain your Credentials - Delta Exam.
Steps to take your Vancouver Delta Exam(s) and/or Training:
- Log in to Now Learning.
- Confirm payment for your certificate maintenance program in the first step on the banner.
- Click "Access your delta exam(s)" to complete your delta exam(s).
- You may have one or more other certifications and/or accreditations that are at risk of expiring. If so, click the "Let's fix this" banner message at the top of the page.
- Once you pass your exam(s) and accreditation training, your credential/accreditation status field will change to "Current" within 24 hours.
You may get this pop up in your Nowlearning Portal home page.
Linking your Now Learning account to your employer
If you work for a ServiceNow Partner or Customer, you may be eligible for discounts. Please refer to the following KB article on instructions on how to link your Now Learning account to your employer.
How to pay the fee in Now Learning once the CMP window opens
Now Learning accepts either credit card or learning credit payments for the CMP fee. Once payment is submitted, fees are non-refundable. Please refer to the following articles to guide you through the CMP payment process in Now Learning.
- How to pay the certification maintenance fee with a credit card
- How to pay the certification maintenance fee with learning credits
The last day to complete your annual delta exam(s)/accreditation training is February 13, 2024. There is a 24-hour wait period between retaking delta exams and training. Therefore, if you do not pass the training by February 13, 2024, and need another attempt, you will miss completing the delta training deadline and your credential will expire. Do not let this happen. Please block time on your calendar now, so you do not miss the deadline to maintain your credential(s).
Feel free to post any doubts your have related to Vancouver Delta Exam.
Please Bookmark this Article 🔖 ,Share with your friends / colleagues and Mark it as Helpful 👍 if you thought it was helpful.
Also feel free to provide your comments/feedback on this Article.
Regards,
Anubhav Ritolia
Community Rising Star 2023
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Very helpful
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Worth sharing. Thank you for detailed explanation.
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Very helpful! Thanks so much!

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You need to complete the Certificate Maintenance Program Fees first from your Point 1 using 'Pay Now' button.
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- Confirm payment for your certificate maintenance program in the first step on the banner.
I do not see any banner!

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Hi @Max_K - When you log into Now Learning, if you don't see a pop-up/banner warning that you have certifications at risk of expiring, then it's most likely you don't have to take any action, i.e. fees to pay or deltas to complete.
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Thanks @Simon Hendery for your fast response.
I got notification email stating that
"your certification is at risk of expiring. You must pass your Vancouver delta exam/accreditation training by February 13, 2024"
email subject : 30 Days Until Vancouver Mainline Certification Delta Exams & Accreditations Window Closing
the rest of the email content are similar to the knowledge article you shared, that what caused my confusion
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Hi @Max_K
When you login to nowlearning portal, see you below screenshot where you will get option to Pay for CMP - 2023 and access your Delta Exams in point 2 to complete the delta exam.
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Hi @Max_K - Log into Now Learning, go to 'My Achievements' and then 'My Certifications'.
Are any certifications marked as 'at risk'? If not, you are fine.