We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Visualize requests for submitted problems, changes, and incidents in the Platform.

SaikatS
Tera Contributor

‎01-19-2026 10:36 PM

I couldn't finish this task even though I had done everything according to the instructions. When I click validate task, it says Task failed. Can someone help me here. I am unable to proceed further.

 

SaikatS_0-1768890889857.png

 

Preview file
78 KB
0 Helpfuls
  • 255 Views
2 REPLIES 2

TARIKK2
Kilo Contributor

3 weeks ago

did you manage to solve the problem?

 

0 Helpfuls

Hemanth EK
Tera Contributor

3 weeks ago

Check these:

  • Board name must be exactly My Requests (no extra spaces).
  • Lane names must be exactly Problem, Incident, Change (case-sensitive).
  • Make sure the Problem record is actually added to the board.
  • Ensure you created the correct type of Visual Task Board.

If everything looks correct, log out or restart the instance and try Validate Task again.