Webassesor Location Menues dont work

zpierce
Mega Contributor

I am trying to schedule an Exam in a location - I found the location closest to me>
But the locations or search for the exam schedule do not work - Drop downs show nothing, click search and button doesn't work. 

Zac

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @zpierce 

 

Try contact with : https://support.kryterion.com/ or log a Now learning case with University team under help centre.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

rajumunta
Kilo Sage

Are you selecting Onsite-Proctored? Event Proctored does not correspond to Kryterion Testing Centers. When you select a Center, the first thing you need to check is to see if any dates are showing as available. If they are all greyed out then it means they do not have any availability. When you select a date that is available then the dropdown should show available times when you select any date. 

If my response proves useful, please indicate by selecting ‘Accept as Solution’ and ‘Helpful’. This action benefits both the community and me.

rajumunta
Kilo Sage

Including snapshots.

Nikhil Bajaj9
Tera Sage

Hi @zpierce ,

 

First try it in different browser. If it is not working in all browsers then contact Webassessor help.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj