Who is the voice behind the ServiceNow Administration Fundamentals (SNAF) On Demand course?

Community Alums · ‎10-11-2023

I'm curious who is the voice behind the SNAF On Demand course in nowlearning?

I love the voice and personality behind the videos for the ServiceNow Administration Fundamentals (SNAF) On Demand course in the ServiceNow nowlearning platform. It's the perfect blend of clear instruction, great energy, silly comments and genuine passion for the ServiceNow platform, features and functionality.

Whoever it is, THANK YOU for a great learning experience!

That Phil Guy · ‎10-11-2023

Hi! I'll, uh, raise my hand bashfully, here. I'm told that there's more derision than praise for my style out in the jungle of the Internet, so I don't usually go looking for the feedback.

That said, thank you for the kind words—but, most of all, I'm so glad you enjoyed the course!

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That Phil Guy · ‎10-13-2023

My pleasure! I hope it comes through in my delivery that I enjoy doing it. 🙂

Community Alums · ‎10-16-2023

You should do all courses. 🙂

That Phil Guy · ‎10-16-2023

That's very kind of you.

Unfortunately, I'm told we're moving to WellSaid, and that humans will no longer be presenting the recorded courses. If this disappoints you like it does me, maybe I can figure out to whom we ought let it be known. 😅

Community Alums · ‎10-16-2023

Oh no! I'm sorry to hear this. Let us know here if there is anything we can do to help keep your voice.

Max Nowak · ‎03-01-2024

That's super sad to hear, honestly. I think the Vancouver ITSM Fundamentals course might already be narrated by text-to-speech, at least it's very emotionless and the voice frequently pronounces "IT" as "it".