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Xanadu upgrade portion of the SOW Bootcamp Course

patriciawar
Giga Contributor

‎03-16-2026 12:05 PM

I am on the Xanadu portion of the SOW Bootcamp Course and My Service Operations Workspace Admin Center does not have problem. Did I reconfigure it somewhere along the way to only show incident and major incident?

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Dr Atul G- LNG
Tera Patron

‎03-16-2026 03:30 PM

Sorry, your question is not very clear. Could you please provide a screenshot to support it?

SOW & admin center are 2 different modules what you referring mate.

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Dinesh_Now
Tera Guru

‎03-16-2026 10:22 PM

Hello @patriciawar ,

Can you explain more your question,, mean while refer below course and see if it can help u

https://learning.servicenow.com/lxp/en/it-service-management/service-operations-workspace-sow-bootca...

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.

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