Hello SNUG Members!    It's not too late to register for the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16 th !    We will have a NEW Platform AI workshop to start, customer presentations, and a fun, entertaining magic/mentalist act to finish.    REGISTER TODAY  *You must register in advance to receive Zoom login information. ** If you don't receive your login information, please check your spam/junk email folder(s).    Registered attendees will be provided a link to attend prior to the event with Zoom login credentials. You might be asked to login and/or register for Zoom to enter the virtual meeting.    REGISTER TODAY   * The virtual event will be delivered via Zoom Webinar. Use these links to access information about Zoom Webinar Language and Accessibility features.    Tracy O'Brien SNUG Program Manager ... View more

You are invited to attend the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16 th !    Join me and developer evangelist extraordinaire Lauren McManamon hear from amazing customer presenters and be entertained by an AMAZING mentalist -magician you don’t want to miss! Share your reactions and chat with ServiceNow customers, developers, and partners from across the globe.   Forward the registration to friends and collogues- ALL ARE WELCOME. This is the biggest SNUG of the year- you won’t want to miss it.   REGISTER TODAY  *You must register in advance to receive Zoom login information   Agenda 8:00 am - 9:30 am PT Platform AI Workshop   9:00 am - 9:15 am PT Break   9:15 am - 10:00 am PT Welcome – Tracy O’Brien and Lauren McManamon   10:00 am - 10:30 am PT Now Assist Virtual Agent Adoption & Integrations Ken Bristol, Bristol Meyers Squibb   10:30 am - 11:00 am PT How herding cats helped consolidation efforts at AFRL Tauf Chowdhury, AFRL (Airforce Research Laboratory)   11:00 am - 11:30 am PT Identity and Access Management into ServiceNow Christopher Smith, UNC Health   11:30 am PT - 12:00pm PT KeyBank’s journey with ServiceNow and custom app development with App Engine Adam Stockton, Robert Parry, Seth Nauman-Shamatta, KeyBank   12:00 pm PT - 12:30pm PT Mentalist and Magician Performance Gary Ferrar    12:30 pm PT Closing Remarks     Registered attendees will be provided a link to attend prior to the event with Zoom login credentials. You might be asked to login and/or register for Zoom to enter the virtual meeting.        REGISTER TODAY   * The virtual event will be delivered via Zoom Webinar. Use these links to access information about Zoom Webinar Language and Accessibility features.    Tracy O'Brien SNUG Program ... View more

Join our interactive workshop where you will experience how autonomous IT can truly automate tasks to improve efficiency and identify potential issues before they arise.     Designed for ServiceNow user organisations considering or already using IT, cybersecurity or resilience solutions, attendees will:  - Discover the path to predictive, automated IT decisions - See the real benefits of autonomous IT for your business - Learn and connect with IT peers and ServiceNow experts   Whilst onsite you can get hands-on by joining a learning lab or experience sessions that explore ServiceNow IT capabilities including Asset Management, CMDB Data Foundations, Security & Risk, Service Operations and Strategic Portfolio Management (just make sure you bring your laptop to enjoy a lab!)   Please note this workshop is for user organisations only, so sorry we cannot accept contacts from partner organisations or consultants looking to learn.   Spaces are filling up, so register here to secure your space now! ... View more

In case you are unware, Ireland has a separate SNUG community page and local meet-ups are posted on there. The next meet-up is in Dublin on 11th December and if you are interested to attend, please follow the link below to find the details. https://www.servicenow.com/community/ireland-snug/register-now-ireland-snug-main-meeting-in-dublin-on-11th/ev-p/3414449   ... View more

Good Morning SNUG UK Community. Brilliant SNUG yesterday in London.  Really enjoyable, informative and lots to take away from other peoples experiences.  Has anyone got or seen a link to the registration for the Glasgow event in November as I can't seem to find it. Thanks  Martin ... View more