United Kingdom SNUG

ServiceNow AI Summit London – 10 March 2026

Turn AI ambition into action. Join us at Convene Sancroft, St. Paul's to discover how ServiceNow unifies AI, data, and workflows across your business. Customer Experience TransformedLearn how organisations are cutting quote times by 40% and resolvi...

REGISTER NOW – UK SNUG Main Meeting in Leeds on 25th February

The next UK ServiceNow User Group (SNUG) in-person meeting is taking place in Leeds on Wednesday 25th February. This one-day SNUG will bring the ServiceNow community together to connect with and hear from fellow ServiceNow users, sponsor partners a...

2025 Holiday SNUG recording available!

Hello SNUG Members! We had over 1,400 people from all over the world join us for the 2025 Holiday SNUG event this year. A HUGE thanks to our presenters from Bristol Myers Sqibb, UNC Health, and KeyBank as well as our superstar ServiceNow Solution...

Reminder: Register for the virtual Holiday SNUG today!

Hello SNUG Members! It's not too late to register for the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16th! We will have a NEW Platform AI workshop to start, customer presentations, and a fun, entertaining magic/mentalis...

Ireland SNUG Main Meeting in Dublin on 11th December

In case you are unware, Ireland has a separate SNUG community page and local meet-ups are posted on there. The next meet-up is in Dublin on 11th December and if you are interested to attend, please follow the link below to find the details. https://w...

SNUGs at Knowledge 2025!

Hello SNUG Members! I hope to see you at Knowledge 2025- our largest event of the year! Join us May 6-8 at The Venetian Las Vegas for three days of unforgettable insights, training, and networking! There will be over 800 content-packed breakouts ...

2024 Holiday SNUG: Wrap | On-Demand | Presentations

Hello SNUG Members! I am so glad so many of you were able to join us this year for the virtual Holiday SNUG. We had over 1,600 attendees from all over the world! The customer and partner presentations were OUTSTANDING, the performers were incredibl...

Last Chance: Register for the 2024 virtual Holiday SNUG event

Hello SNUG Members! The 4th annual virtual Holiday SNUG event is only a few days away and you must be pre-registered to receive the Zoom Webinar login details. Join me and Chuck Tomasi (back from retirement) to hear from amazing customer present...

REGISTER NOW – UK SNUG Main Meeting in Edinburgh, 28th November

The next UK SNUG in-person main meeting is taking place in Edinburgh on Thursday 28th November. Attending will provide the opportunity to connect with and hear from fellow ServiceNow users, sponsor partners and topic experts. Register now to secu...

Knowledge 2024 - SNUG Update

Hello SNUG Members! It’s hard to believe that Knowledge 2024 is less than two weeks away. I wanted to provide an important update about ways for SNUG members to connect this year at the event! Sessions are filling up, but you can still add sessio...

UK&I CMDB Special Interest Group Virtual Meet-Up, 5th December - Recording & Slides Now Available

Many thanks to all those that attended the CMDB SIG virtual meeting on December 5th, hosted (for the last time) by Steve Skinner. The theme of the meeting was: ‘The Benefits of having a CMDB’. Attached to this post is the presentation from the meet...

UK&I CMDB Special Interest Group Virtual Meet-Up, 26th Sept - Recording & Slides Now Available

Many thanks to all those that attended the CMDB SIG virtual meeting on September 26th, hosted by Steve Skinner. The theme of the meeting was: ‘Why do CMDB’s go wrong and what to do when that happens’. Attached to this post are 2 presentations from ...

K23: Community @ The Expo

Hello SNUG Members! If you are planning to attend Knowledge this year, I hope you will visit me at the Expo in the Community area! Grab your SNUG ribbon!Visit the Meetup PavilionTake part in the HackzoneLearn about ways to engage with the SNUGs! The ...

Share your story at 2022 events! - ServiceNow User Group - UK - United Kingdom

Calling all innovators: Share your story at one of our 2022 events!If you’ve got a great idea on how to make the world of work, work better for everyone, our 2022 event series is the premier forum for sharing your story.We’re looking for amazing stor...

UK: SNUGs at Knowledge 2021

I am excited to share that we have 4 separate SNUG meetup sessions this year at Knowledge 2021! Each one will be a LIVE one-hour session hosted by several of our customer SNUG Leaders. Attendees who have a Connect pass can attend these interactive se...

SNUG Virtual Meeting 1st December - Presentations now available

Thank you to those who joined the recent UK&I SNUG Virtual Meeting and for helping to make the event a great success. We hope the content proved to be insightful, educational and beneficial for you. If you were unable to attend, please find attached ...