Speakers: UK SNUG Main Meeting in London on 8th July
Are you avle to share the names the speakers from the event please, particularly the guy from NEXT.I met and spoke to him but lost his details ☹.
Forum Posts
Still getting SYS_ID instead of Display value in Reference
Hi, I have created a new table. only 2 fields for a reference field. its not extended from any other table.however when clicking on the lookup magnifier, it shows the sys_id valuesI went into <system Definition> <Dictionary> and on the table I set th...
SNUG UK Glasgow In November
Good Morning SNUG UK Community.Brilliant SNUG yesterday in London. Really enjoyable, informative and lots to take away from other peoples experiences. Has anyone got or seen a link to the registration for the Glasgow event in November as I can't se...
Mass Reassign cases
Dear SnugWe have a lot of cases that need to be moved to a particular user, is there a way to select them all and move rather than doing this individually? example letters being returned, we would like to move them out of the main inbox so we can foc...
IT Asset Management Live Webinar on June 17
Dear SNUG Community,On June 17, we will host a free 30-minute webinar on optimizing your IT asset lifecycle with ServiceNow ITAM.We welcome professionals involved in IT operations, strategy, and service management who are responsible for managing IT ...
Knowledge 25 - Majorly useful or a Vegas jolly?
Contemplating signing up for Knowledge 25 in May. Obviously, there is a cost for entry as well as the cost to get there, stop there and eat there...While the timetable looks very good, there will be questions from the DofIT about the value it will cr...
ServiceNow Training in the UK
I am working through ServiceNow training through private study using a private instance, this is going well and I would like to start planning to take certification exams. I've looked at the remote web cam offerings and wonder whether anyone has expe...
Looking to connect with UK users of SAM pro and\or ITAM
Hi all. I work for a large operator of restaurants, pubs and bars in the UK. We are looking to do more with software asset management (SAM) and recently had the shiny demo of SAM Pro from ServiceNow. Following-on from that, we'd really like to connec...
SN for Education and schools
Im interested in anyone out there using the servicenow platform within schools to manage pupil lifecycle. please reach out if you are and share what, how etc.
Resolved! Servicenow fundamentals course for the Certified System administrator certification
Hello Everyone,I wanted to register for the ServiceNow Adminisration fundamentals course this morning as a prerequisite for the CSA certification. Unfortunately, due to the credit card processing issues that ServiceNow is currently experiencing i am ...
Building Accelerators using SOMT and CRM features of ServiceNow
Hello Everyone, I’m Varun, based out of London with a domain background in Telecommunications(B2C, B2B) and Insurance (Homeowner, Commercial) and technical in Salesforce CRM and Oracle Siebel from Dev to Architect levels . I’ve recently started explo...
Resolved! New Journey
Hello Everyone,I’m Okunola John, based in the United Kingdom. With a background in Telecommunications and Technical Support, I’ve recently started a new journey with ServiceNow. I would be grateful for any opportunities or job leads related to System...
Resolved! Looking To Connect
Hello everyone,I have just started my ServiceNow journey this year 2025 and looking to connect with people who have gone ahead of me and can guide/mentor me. Thank you.
Request Approval not requiring a Business Stakeholder Licence
I am looking for some information on how approving a request directly from an email does not require the use of a Business Stakeholder Licence. We are new to ServiceNow but i was told that this can be done which would be a large cost saving to us. An...
Any Business Analysts going to World Forum?
Hi everyone, I’m an IT Business Analyst with about 15 years’ experience, currently working in the Higher Education sector. I am however relatively new to ServiceNow having only worked in this area for about a year now.I’m reaching out to see if there...
