
Steve Miller1
ServiceNow Employee
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on 03-27-2018 12:23 PM
In this episode, Chuck Tomasi talks about streamlining the process of upgrading to a new ServiceNow Release.
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This episode covers:
- Benefits and tricky points of upgrading
- Using project management practices
- Following the documented process
- Reviewing skipped changes
- Creating a thorough test plan
- Considering customizations
For more information, see:
- Product documentation: Upgrade your instance
- Blog post: Tips for streamlining ServiceNow upgrades
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