Steve Miller1
ServiceNow Employee
ServiceNow Employee

In this episode, Chuck Tomasi talks about streamlining the process of upgrading to a new ServiceNow Release.

 

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This episode covers:

  • Benefits and tricky points of upgrading
  • Using project management practices
  • Following the documented process
  • Reviewing skipped changes
  • Creating a thorough test plan
  • Considering customizations

For more information, see:

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Version history
Last update:
‎03-27-2018 12:23 PM
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