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Paul Curwen
Giga Sage

If you are about to perform an Upgrade this may just save the day for you. 

A little known about feature introduced in London was Debug Upgrade.

You can read the official documentation here:

https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/platform-upgrades...

What does it do?

It enables you to quickly identify what objects were skipped, customized, modified during last upgrade etc of a form. Really, really useful when you are faced with a broken form, or functionality!

 

How to start?

Basically you enable it under System Diagnostics > Session Debug > then click Debug Upgrade

 find_real_file.png

How to use it?

Perform a transaction i.e. open a form and scroll to the bottom of the form. Here you will see the following options: 

 find_real_file.png

Click these to expand and review why your form may not be working:

 

find_real_file.png

 

 

Version history
Last update:
‎12-13-2019 05:41 AM
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