Australia Release - UI Action clicking in ATF Fails with error

ankita sanghani
Tera Contributor

Most ATF failed post upgrade with below error. Most reason is clicking on UI action button such as submit.

 

Cannot read properties of undefined (reading 'toString')

 

Still researching but wanted to throw it out there if anyone encounter and has idea.

3 REPLIES 3

Tanushree Maiti
Kilo Patron

Hi @ankita sanghani 

 

Repair  ATF plugins like

Core Plugin ID: com.glide.automated_testing_framework

Other module wise plugin where you are facing issue 

like   com.snc.change_management.atf , com.snc.problem.atf etc

 

Then check it in incognito/Private browser whether issue has been fixed.

 

 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

shivani_jamdade
Tera Contributor

Hello @ankita sanghani ,

I'm also facing the same issue and no success yet. I have tried to Repair the ATF Plugins as well but doesnt works.

 

Let me know if you have any solution in future.

 

Thanks!

SanHuynh
Tera Contributor

We have the same kind of issue and along with other issues related to ATF after we have upgrade to Australia release. We have created a HI Case to SN and they are investigating this, and also currently there is no workaround of this issue other than wait for SN team to fix the issue.