Check history of a record from before platform upgrade
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a month ago - last edited a month ago
Hi all.
We have recently upgraded our instances to Yokohama version.
Is there a way to view the history of a dashboard record on when the last update was made before upgrading the instance.
Please advice.
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a month ago
Hi @vijayender_s ,
As far as I know, If auditing was enabled on the table fields before the upgrade, changes (including your dashboard updates) are logged in the sys_audit table, but if it wasn’t, no pre-upgrade history will be available.
If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/
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a month ago
The collection row for pa_dashboards in the sys_dictionary table contains the attribute update_synch=true. This means that all updates to the table's data is stored in the sys_update_version table. You should be able to find any information related to the suspected updates in that table. Open the table directly and filter the records using the sys_id.
BR, Jan