Check history of a record from before platform upgrade

vijayender_s
Tera Contributor

Hi all.

We have recently upgraded our instances to Yokohama version. 

Is there a way to view the history of a dashboard record on when the last update was made before upgrading the instance. 

Please advice. 

2 REPLIES 2

kaushal_snow
Mega Sage

Hi @vijayender_s ,

 

As far as I know, If auditing was enabled on the table fields before the upgrade, changes (including your dashboard updates) are logged in the sys_audit table, but if it wasn’t, no pre-upgrade history will be available.

 

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Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/

JC Moller
Giga Sage

The collection row for pa_dashboards in the sys_dictionary table contains the attribute update_synch=true. This means that all updates to the table's data is stored in the sys_update_version table. You should be able to find any information related to the suspected updates in that table. Open the table directly and filter the records using the sys_id.


JCMoller_0-1754747012230.png


BR, Jan