Dark Mode - Text is blended in with black background
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‎12-01-2023 09:39 AM
I am having users who are unable to view the text in the body of the email when using Dark Mode. The text blends in with the black background. It seems to be occurring when an inbound email comes in from an external email. Also the header (to and from and cc) is blending in.
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‎06-13-2025 07:35 AM
I'm having the same issue. ServiceNow support recommends creating/upvoting this in the Idea Portal.
https://support.servicenow.com/ideas
Search for keywords such as "dark mode", "email", "text". There are a few ideas like that in there.