How to disable the Post button under the Work notes

[Emily]

Hi, 
I want to disable the Post button under Work notes. Pleased provide resolutions where the comments or work notes need not be made mandatory.

[Dr Atul G- LNG]

Hi @Emily 

I think it will be technical debt, if you try to remove the Post button. If WN are not mandatory let's keep like this. 

[Emily]

Hi Atul G,

I am seeking for a solution where I do not want to keep the work notes as mandatory at the same time I want to disable the Post button.

[Dr Atul G- LNG]

Hi @Emily 

You can make WN non mandatory via client script or UI policy. 

https://www.servicenow.com/community/developer-forum/how-to-add-a-post-button-on-a-form-to-additiona...

https://www.servicenow.com/community/developer-forum/how-to-set-the-post-button-under-the-work-notes...

[Aniket Chavan]

Hello @Emily ,

You can disable the Post button under Work notes by using DOM manipulation with either client script or UI policy also. Please go through the below links once which can definitely help you.

• I need to remove the Post Button under the work_notes
• I would like to remove or hide the 'Post' button on Incidents
• Anyone know of an easy way to remove the Post button for Work notes?
  
• The Post button for the Additional Comments and Work Notes journal fields disappears if Activities (...
• Have to hide Post button below work note

Let me know your views on this and Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Thanks,

Aniket