Incident form "Post" button has disappeared since upgrading to New York

[joymorales]

Hello.

After upgrading from the Kingston version to New York, the Post button that appeared for the Customer Response and Tech Notes fields in the Incident form is no longer visible.  I have searched this Community site and followed steps provided in published posts (e.g, Form layout, ACLs, UI Policies, Filter Activities button, etc.), but I have not been able to restore the Post button.

Any suggestions to get this button restored in the New York version?

Thank you.

[Paul Porter]

Hey Shawn, as a federal government customer, I don't have access to the enterprise HI area anymore. If you can share the KB number, I'll be able to locate it in our more secure support environment.

Thanks!