Incorrect Label name for the palo alto firewall table

[singhakhil2]

Hi Servicenow Team,

I am new to Servicenow and don't know how to reach servicenow directly if any issues are their in the System so, am reaching out to community instead.

We are on Xanadu upgrade and I have observed a small difference on the Label of this Table name, The Label on the UI says Palo Alto Firewall Device but the backened XML says Palto Alto Firewall Device , I think this should be fixed as people might wanna use this in some scripting and customization but it will fail due to this inconsistency in the Label name. Although I have found an alternative for my customization during which I encountered this but i thought it may help others as well. I have attached Snaps for better understanding.

Please feel free to comment if this is useful or not.

Regards,

Akhil

[Ankur Bawiskar]

@singhakhil2 

table label doesn't impact much.

You can update the Label and correct that.

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[singhakhil2]

Hi Ankur, But I am here trying to convey that Palto is incorrect name and Palo is correct and We didn't made any changes on the table record it is OOB only. but problem is label name doesn't match with backend label name on record's xml.
I hope am able to clatrify this.

[Ankur Bawiskar]

@singhakhil2 

how is the behavior in other OOTB instance?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[singhakhil2]

Same on our all instances prod and non-prod