Incorrect Label name for the palo alto firewall table

[singhakhil2]

Hi Servicenow Team,

I am new to Servicenow and don't know how to reach servicenow directly if any issues are their in the System so, am reaching out to community instead.

We are on Xanadu upgrade and I have observed a small difference on the Label of this Table name, The Label on the UI says Palo Alto Firewall Device but the backened XML says Palto Alto Firewall Device , I think this should be fixed as people might wanna use this in some scripting and customization but it will fail due to this inconsistency in the Label name. Although I have found an alternative for my customization during which I encountered this but i thought it may help others as well. I have attached Snaps for better understanding.

Please feel free to comment if this is useful or not.

Regards,

Akhil

[Dr Atul G- LNG]

Hi @singhakhil2 

You can fix it — since you only changed the label and not the backend field name, there’s nothing to worry about. If you change the backend field name, then it can have a major impact.

[singhakhil2]

Hi Atul, But I am here trying to convey that Palto is incorrect name and Palo is correct and We didn't made any changes on the table record it is OOB only. but problem is label name doesn't match with backend label name on record's xml.
I hope am able to clatrify this.

[Dr Atul G- LNG]

Hi @singhakhil2 

In this case, better log a Now Support case as it is OOTB issue.