instance https://dev195762.service-now.com/ now its showing, Service Interruption

[nikitamazir]

Hi Team,

As I've attached error screenshot, I'm facing issue while opening my instance.
Could you please selp me to make this instance up and running?

Link: https://dev195762.service-now.com/ 

[AndersBGS]

Hi @nikitamazir ,

 as you might know, there is no support available in relation to PDIs from ServiceNow side. Hence you’re limited to two options:

•  wait, it should come online after some time
•  release the instance and obtain a fresh installation.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

 Anderd

[Sumanth16]

Hi @nikitamazir ,

Forums are no longer monitored by Servicenow employees, Also they have disabled feedback option which was there earlier on Developer site so wait for it to get it resolved automatically.

I see few threads on Instance being down/offline so wait for some time and it will be resolved automatically, Nothing else can be done.

You are seeing this message because the instance is WITHIN the maintenance window, it may just help to wait for the maintenance window to pass as this is an expected or planned outage eg database or application server
patching.

Please hit like and mark my response as correct if that helps

Regards,

Sumanth Meda

[Simon Hendery]

Hi @nikitamazir

From what I can see, your instance is back online. So I'm assuming everything is good now? 

Use this experience as a lesson on the importance of backing up anything you don't want to lose that's sitting on your PDI. They can disappear (permanently) at any time.