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04-04-2022 11:36 PM
Hi.
I plan to clone the production instance to the development instance.
At that time, I don't want to stop the production environment.
I don't think there will be any impact on the production instance when cloning, so I don't think there is a problem, but how about it?
Please tell me.
Solved! Go to Solution.
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04-04-2022 11:58 PM
Hi,
Just make sure you have no In progress update sets on your Dev instance, and all update sets are committed to your Test instance.
As mentioned earlier in the thread, the clone will only use a backup of your production instance, on a daily basis ServiceNow makes 2 backups and 1 full backup every weekend.
The backup to be used depends on when you schedule your clone.
In other words, no direct impact on the performance or the availability of your Prod instance.
Hope this helps
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04-05-2022 12:01 AM
Note:
The clone settings determine which tables are copied, cleared or preserved so make sure you know what has been set otherwise the results can be confusing.
Regards, Michael
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04-05-2022 02:41 AM
The clone generally happens from the last backup of Production (backups are taken every 24 hours), so it's not a 'live' clone, just a restore from the last good Production backup.
