Need my instance back

Drishti
Tera Guru

Hello ServiceNow,

 

My instance dev193447 has been reclaimed please claim it back as I have codes and multiple data of last 3 year is stored in my PDI there.

Please Servicenow, please claim it back.

 

6 REPLIES 6

Dr Atul - LNG
Tera Patron

Hi @Drishti 

 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

Not applicable

Hi @Drishti ,

please login on your servicenow learning and in the Help Center Tab, Create a Case with your issue so that your ask will get sorted as soon as possible.

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Hey,

Will you please mind sharing the link.

Thanks

Not applicable

Please find a link: https://nowlearning.servicenow.com/lxp/en/pages/servicenow

you can this via your servicenow developer page.

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