Need my instance back
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01-24-2025 04:03 AM
Hello ServiceNow,
My instance dev193447 has been reclaimed please claim it back as I have codes and multiple data of last 3 year is stored in my PDI there.
Please Servicenow, please claim it back.
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01-24-2025 04:06 AM
Hi @Drishti
I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:
- There is no support available for PDI.
- If you can wait, let's wait a bit longer.
- You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.
There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-24-2025 04:11 AM
Hi @Drishti ,
please login on your servicenow learning and in the Help Center Tab, Create a Case with your issue so that your ask will get sorted as soon as possible.
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01-24-2025 04:22 AM
Hey,
Will you please mind sharing the link.
Thanks
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01-24-2025 04:27 AM - edited 01-24-2025 04:31 AM
Please find a link: https://nowlearning.servicenow.com/lxp/en/pages/servicenow
you can this via your servicenow developer page.