PDI latest plugins are not available for update

Alpa82 · Monday

Hello,

I have requested today new Zurich PDI and I do not see the latest plugins to be available for installation.

Could you please advise on the reason for this or the steps that needs to be taken?

e.g. Project Workspace, from December there should be available version 7.0 and I cannot see it in the PDI

Statistics for: Demo Server @ dev353818.service-now.com:80 at: Mon Jan 05 07:46:36 PST 2026 (Refresh)
Connected to cluster node: app131188.ord191.service-now.com:dev353818001
Build name: Zurich
Build date: 12-03-2025_1405
Build tag: glide-zurich-07-01-2025__patch4-11-14-2025

Thank you

Dr Atul G- LNG · Tuesday

Oops... Could you please accept the answer and close the thread as we tried best to solve the issue.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · Monday

Hi @Alpa82

Could you please try syncing the plugins and then try again?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Alpa82 · Monday

Thank you, I clicked the Sync now button yesterday and it is still not synced, I tried more time, also today but it seems not getting completed.

Dr Atul G- LNG · Monday

Hi @Alpa82

Generally, it takes only 3–5 minutes, but since this is ODI, it might take a little longer. Please clear your browser cache, log out, then log back in and check again—it should work. Also, try searching for the plugin once more.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Alpa82 · Tuesday

At the end I released the instance and requested new and the latest plugins are available.
Thank you very much for your help and time.