plugins

[Hirishma]

as beginner level (ITSM Module) what all plugins need to be install? 

[Dr Atul - LNG]

Greetings @Hirishma 

There is no extra plugin need for ITSM, when you take PDI you get ITSM module ootb but if you did not get changed or problem module then install

SOW ITSM Advanced Applications

This application includes:

Change Management

Problem Management

Major Incident Management (MIM)

On-Call Scheduling

Walk-up Experience

Application ID: sn_sow_itsm_adv_ct

Recommended version: 9.1.1 or lower

Rest, knowledge management, cmdb , request n portal you get all ootb. Good luck n keep learning 

[Aditya_hublikar]

Hello @Hirishma ,

Refer this thread response , here is list of pluggins but most of pluggins are already installed in PDI 

https://www.servicenow.com/community/itsm-forum/plugins-list-for-itsm-module/m-p/565348/highlight/tr...

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

[AndersBGS]

Hi @Hirishma 

Have you want through any training at all before requesting a PDI and just starting to install plugins?