Post upgrade to Xanadu, on knowledge article when tried to approved it, approval state reverts

Harshal Sonawan
Tera Contributor

‎03-06-2025 01:39 AM

Post upgrade to Xanadu, on knowledge article when tried to approved it, approval state changes back to requested from approved automatically. 
This is happing only for knowledge article for other incident, problem, change approval is working properly.

Please attached screenshot for details:

 

HarshalSonawan_1-1741253861400.png

 

HarshalSonawan_0-1741253783449.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-06-2025 06:54 AM

Hi @Harshal Sonawan 

 

Please update/ repair the knowledge management and related plugin once.

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Dr. Atul G. - Learn N Grow Together
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