Request updation
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04-22-2025 10:03 AM
I have an issue regarding Ticket Updating. there is a form/ catalog and in the form there are certain fields regarding recurrence schedules : it includes Schedule start date, schedule end date, schedule options : daily, weekly, bi-weekly, monthly, quarterly. So, from frontend of form I have submitted with certain options and when I am trying to open the same request in Workspace view, it opened and when I update the schedule options from workspace view, it is showing the pop-up to update schedule data yes / cancel. When I click cancel, the schedule options is not reverting to previous ones which I used to submit form and stays on updated ones. Please help me with this issue and let me know what all modifications needs to done and which scripts have to be modified.