RHEL MID Server does not start after ServiceNow Patch or Upgrade

Jeff Boltz1
Mega Guru

 We are running SELinux.  systemd is managing the start/stop.

 

After the MID Server upgrades, it shuts down because killterm sent to PIDs

 

Getting a recommendation from ServiceNow to set KillMode=process, but the RHEL admin team does not want to do this because it is not best practice/recommended.

 

Not too big of a deal, just need to manually run sh start.sh after upgrades.  .service file restarts fine after RHEL server patching.  Usually patch/upgrades are managed.

 

Any suggestions other than setting KillMode=proces?

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @Jeff Boltz1 

 

Refer:

KB0997225 Linux MID Server doesn't restart after upgrade - Failed to start mid.service: Interactive ... 

 

https://www.servicenow.com/community/upgrades-and-patching-forum/mid-server-fails-after-patch-update...

 

KB2934327 Linux MID Server fails to restart when using non-root user during upgrade 

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti