Upgrade from Zurich to Brazil

Paresh Raniga2
Tera Contributor

2 hours ago

Hello,

 

I am a servicenow adminstrator and we are upgrading from Zurich to Brazil. I have been tasked to find out what changes will this have on our end users and our service desk who use SOW and if there are any changes can affect the service desk. Any guidance or advice would be much appreciated.

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2 REPLIES 2

Dr Atul - LNG
Tera Patron

2 hours ago

Hi @Paresh Raniga2 

 

On my channel I have 2podcast about Brazil new features, have a look into same.

 

https://youtube.com/live/6kGX0wsKo5U?feature=share

https://youtu.be/Ub7V5zd-nk4

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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its_SumitNow
Mega Sage

2 hours ago - last edited 2 hours ago

Hi @Paresh Raniga2 

I also have the same requirement , for which I am referring to the release notes brazil, because they are only the single Source of Truth, so I'd advise you to go by them

https://www.servicenow.com/docs/r/release-notes/rn-n-2-landing-page.html 

 

Hope my response helped you, if yes then please mark Helpful & Accept as Solution 🙂

 

Regards

Sumit

Technical Consultant

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