We have upgraded DEV instance to AUS, have issue with SOW kb Article
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3 weeks ago
We have upgraded the DEV instance to AUS, have issue with SOW kb Article, Kindly help on this.
below is the screen sort, the text is overlapped with each other.
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3 weeks ago
Hi @SatishSuray
- Repair Knowledge Management Core plugin.
- Clear instance cache by typing cache.do in Application Navigator and Enter
- Check now
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
Hi @Tanushree Maiti,
Yes, i have done the steps now, still issue is not fix, kindly help on this.
Thanks,
Satish suray
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3 weeks ago
Hi @SatishSuray
Repair this plugin :sn_sow_itsm_cont
Clear cache and let me know the result
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti