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We have upgraded DEV instance to AUS, have issue with SOW kb Article

SatishSuray
Tera Contributor

We have upgraded the DEV instance to AUS, have issue with SOW kb Article, Kindly help on this.

below is the screen sort, the text is overlapped with each other.

SatishSuray_0-1783442628441.png

 

7 REPLIES 7

Tanushree Maiti
Tera Patron

Hi @SatishSuray 

 

 

  • Repair Knowledge Management Core plugin.
  • Clear instance cache by typing cache.do in Application Navigator and Enter
  • Check now

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Hi @Tanushree Maiti

Yes, i have done the steps now, still issue is not fix, kindly help on this.

 

Thanks,

Satish suray 

Hi @SatishSuray 

 

Repair this plugin :sn_sow_itsm_cont

Clear cache and let me know the result

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti