What is preserve and exclude while cloning

Maajidqureshi5
Tera Contributor

Is it necessary to preserve or exclude tables while cloning . I am new to cloning if someone can explain why they are important and what we need to do ?

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @Maajidqureshi5 

In ServiceNow, Data Preservers protect specific existing records on a target instance from being overwritten during a clone, while Clone Exclusions prevent data from a source instance table from being copied over, typically leaving the target table empty

 

 

https://youtu.be/tDSRe7sX610

 

My video provide full details.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717012

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3140039

 

the above one is good read.

 

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Day 25 - Update Set Backout, Clone Management & Introduction to Upgrades Based on the training session transcript. Key Topics Covered Update Set Commit & Backout Difference Between Upgrade and Update ServiceNow Clone Management Clone Profiles (Exclude, Preserve, Cleanup) Clone Admin Console Backup