Yokohama Upgrade

Ajay Singh2 · ‎04-30-2025

Hello All,

After cloning and upgrading my instance in Yokohama, I can no longer see the Client Script and Server Script sections in the Widget Editor but it is visible in Default view. See below both screenshot attached.

Thank You!!

Dr Atul G- LNG · ‎04-30-2025

HI @Ajay Singh2

Could you please try to repair the Service Portal plugin once and then try. also try cache.do and logout and login back.

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Ajay Singh2 · ‎05-02-2025

Hello,

I have tried repairing Service Portal plugin but issue not fixed can you please provide some new solutions.

Thank You!!

Ankur Bawiskar · ‎04-30-2025

@Ajay Singh2

is this for PDI?

If yes then you will have to debug on your own and see the access control.

If this is for your customer instance then check access control on those 2 fields

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ajay Singh2 · ‎04-30-2025

Can I Update this Plugin or Repair (Service Portal plugin - com.glide.service-portal.esm).