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Sarah Struble
ServiceNow Employee
ServiceNow Employee

ServiceNow is excited to participate in Educause this year (October 27-29th)!

Will you be attending? Let us know in the comments and be sure to log into your event registration and check out the resources below. 

Must-see sessions

Optimizing IT: Enhancing the Digital Experience

Tuesday,(10/27) ​4:25- 4:45 p.m.​ EST

The pandemic afforded University of South Carolina an opportunity to enhance our IT Service Management model. This is the first step in an ongoing program at UofSC to optimize our currently distributed IT teams and business functions. By optimizing IT, we seek a future state where IT business functions are offered as enterprise-level services according to standardized levels of quality.​

Digital Transformation and Emergency Communications on Campus

Thursday, (10/29)​ 12:00 - 12:20 p.m.​ EST

This presentation takes the participants through a cross-divisional digital transformation journey, from high-effort paper forms to digital services and workflows on the ServiceNow platform, while improving the resilience and availability of emergency communications on the Northern Arizona University campus.​

ServiceNow booth

Stop by our virtual booth to access insightful, new content and chat live or schedule a meeting with ServiceNow experts in Higher Education. 

Hope to "see" you there!

1 Comment
Mitch23
Tera Contributor

Thanks Sarah. I will be in attendance.

 

For other ITSM related sessions be sure to check out...

The Cobbler's Shoes: Addressing IT Change and Configuration Processes

https://events.educause.edu/annual-conference/2020/agenda/the-cobblers-shoes-addressing-it-change-and-configuration-processes

Thank You, Diversity: How UNC Launched an ITSM Platform and Changed IT

https://events.educause.edu/annual-conference/2020/agenda/thank-you-diversity-how-unc-launched-an-itsm-platform-and-changed-it

How Managed Services Support Your Institutional Strategy

https://events.educause.edu/annual-conference/2020/agenda/how-managed-services-support-your-institutional-strategy

Share the Load: A Cultural Approach to Service Management Partnerships

https://events.educause.edu/annual-conference/2020/agenda/share-the-load-a-cultural-approach-to-service-management-partnerships