Hi Sohini,Yes — both are valid gaps in the current Microsoft Active Directory v2 Spoke.For Create User, ServiceNow currently derives the UPN as:<username>@<DNS-domain-name>So with AD DNS domain ABCcorp.com, OOB creation gives user@ABCcorp.com. There ...
With the standard &PDF record export, you can control the font size using the 'glide.pdf.font.size' system property.There is no documented OOB setting to change the font family for that export. If a specific font family is required, generate the PDF ...
Don’t dot-walk into add_image looking for something like File name, Hash, Created, etc. Those are just fields from the underlying sys_attachment record.Your add_image attachment variable effectively gives you the sys_id of a sys_attachment record. Se...
Use one custom greeting topic + sys_ui_message translations. Do not create a separate greeting topic for every language. ServiceNow’s localization framework is designed to resolve the correct message from sys_ui_message based on the requester’s langu...
Use role-based access, not an ACL or page-wide audience.ServiceNow documents that Dependency View requires the dependency_views role, while Service Graph Workspace itself is accessible with sn_cmdb_admin, sn_cmdb_editor, or sn_cmdb_user. So the clean...
