For on-prem Xanadu: I have a requirement to include the latest public comment (comments:1 or current.comments) into the email notifications that get sent out. However, no matter what variation I use of the getJournalEntry(), I am getting the date, na...
We have an emailed CSV attachment that we want to load and map to our environment but the first three /r/n prevent us from being able to load the data in. Has anyone made a custom flow designer action or script that can remove the first X lines from ...
Hello devs,Last Friday, I set up a Case updated comment notification that sends out to the watch list, consumer, and is assigned to. I added my personal email to the watch list, which is a guest. Whoever made a comment in an additional comment, I got...
Hi All,I need to trigger a flow when a new datasource is created. The data should be transferred to the target table using the Flow Designer. How can I achieve this?
Hi, everyone! In ServiceNow, I have a specific catalog item that I need to restrict visibility for. After the ticket is opened, only the Requested For and members of the groups assigned to the tasks will be able to see it, both in the table and in th...
I have a multiple choice variable that I have set as hidden but I still see if flicker / show temporarily at the top of my catalog item on the initial load. It's for debugging and I do not want the users to see it. I have some actions that will set i...
I have a catalog item and need to create a badge image mockup based on variable selection and, at the end of the selection, assemble this mockup by including the person's photo. I'd like to know from the community if it's possible to implement this m...
In my request workflows for Security, there is a step where manual approvals are created. There are times when the same person needs to approve multiple things, so they require multiple approvals. Since the Approvals only seem to be created via t...
Currently I'm creating a flow that has 2 API steps 1. First step there is an API call to pull a list of projects from google cloud2. For Each project from step 1 a rest call needs to be sent to pull each Project record's AccountsThis step requires pa...
Workspace Global Search Results Not Displaying as Expected in Customized Workspaces with Incorrect Config Data. Whenever i'm searching the ticket in my custom workspace those are not triggering in the tab in the same workspace. i have checked almost ...
Hi , Good Day.!Requirement is : whatever the CI am selecting when submitting in RITM, that same CI should be duplicate / auto reflect to SCTASK also. Screenshot can't post, sorry.
Hello Developers, I am trying to import excel sheet data in ServiceNow via Integration hub. Below is screenshot of excel sheet. I am trying to import data in Groups table.Source Table - Servicenow FieldGroup Name - Name description - descriptionMemb...
Hi Team,I wanted to set SLA Timezone as Asia/Kuala_Lumpur.My instance timezone is Europe/Berlin.Is it possible ? I tried by changing SLA Timezone to Asia/Kuala_Lumpur.But still it is showing Europe/Berlin timezone.Please help.
Hi, I need help to create Business Rule to copy attachment from the approver record on (sysapproval_approver) to the parent record which is on custom table (x_tech_request) I don't want to use flow Thanks,S
Here is the scenario/use case: 1. We want a simple form where users can submit software for Review, which is required prior to purchase. 2. From the form there will be a manual review and 1 of 3 other forms will then need to be sent to the user to c...
