User Activity
02-21-2018
Hello
The out of the box groupings for dates is a bit limiting and we want to create our own. I see you can create buckets but there's no mention in this document in how to apply it.
We want a report that is grouped by custom groupings
0 - 7 days
7-3...
10-18-2017
Hi AllI want to create an interactive filter on our dashboard on the Assigned Too field. I create a choice filter or a reference and no luck. I get "Invalid insert" when trying to do so.This begs the question:1. How can I get this done?2. How can I k...
10-12-2017
HelloWe need a monthly trending backlog report that shows incidents that are open for that point in time when the report is executed. If a ticket is open in Jan and Feb, then it would show for both months that it is open. See screenshot below.I thoug...
10-11-2017
Hi ThereI know there are steps on this but I can't find them. I know you can revert a previous version of a record\report. where are the steps for this?And, will those apply to Dashboards too? I ask because the OOTB Incident Management dashboard got ...
10-04-2017
Hello,Can someone tell me which table hosts the priority field? I have an interactive filter for Assignment group and when I create a reference filter, I use the table - > Group (sys_user_group) and this returns all the groups in our system.I'm looki...
