We're reclaiming inactive PDIs to keep them available foractive builders.Learn what's changing, who's affected, and how to protect your work. Read More
Hi Namrata Ghorpade, great post. One question: does this also work if you have an incident assignment rule for an agent A, who used the delegate during the period for it to be assigned to user B?
Congratulations on the post, very enlightening and useful for everyone; for me at the moment I am responsible for implementing the IT service catalog in SERVICENOW, with the mission of using the "SERVICE PORTIFOLIO MANAGEMENT" and the service portal....
