Hello François!Thank you a lot for this great content. Not only it manages person-days (my initial use case) but it also adds a lot of helpful configuration to the Time Card Portal. I hope to see this OOB in a future version.

Yes it could, with a BR or a Flow. However I am not sure that this would really be helpful.System Logs are generally reviewed in a timely manner and are used to review errors or warning that were generated automatically by the system, without any man...

The Diagnostic Errors do not appear in the System log errors as they are stored in a Performance Analytics specific table (pa_diagnostic_result).

Hello Swarnarghya,Is the user answering the email with a User account within ServiceNow (in the sys_user table)? Is it the same user that should approve (in your example, is it Thomas Cook that is responding)?Finally, I already encountered such an is...