Zenoss supports an integration to service-now through web services, I think its "out of the box/little coding. We've had Zenoss professional services assiting us with an integration and are sending incidents automatically. The only real challnge is i...

I would love to see presence/and the "social" features integrate to Lync, we're using the Lync presence, telephony/video tools, integration with Service-Now social features and incident management would be a great success.