We have a requirement to change the mouse over/tool tip texts for the virtual agent icon, mainly the text for launching the chat window on the service portal, which currently has "Open chat window", and also the "Start a new conversation" on the tool...

Hello. Currently through this article: https://www.servicenow.com/community/developer-forum/chatgpt-integration-with-servicenow-virtualagent/m-p/2495408 we're able to integrate ChatGPT into our virtual agent.   We'd like to have it search now using o...