Hi,
I am integrating ServiceNow in Node.js application. I want to know the REST API for getting all incidents/problems -
1. Assigned to specific user
2. Incidents/Problems with specific status/priority
Thanks & Regards,
Mitalee Jadhav
Hi Ankur,
I am unable to locate the option for choice values as you suggested in the above comment. Attached the screenshot for the same you suggested to route. Right-clicked on the State option and then routed to Configure and these are the choices ...
Thanks @Ankur Bawiskar for your quick and upto the mark response.
Will you help me know the mapping of the state to the numbers that you have mentioned. Also same for priority too. Is it document anywhere? If yes, please share the link