Kiran - can you share the snapshot of where did you put this script? 

Hi SN Rookie,   'g_user.getUserID()' is not supported in Agent workspace or service portal but does in the normal SN platform as some APIs are only supported in Desktop UI(platform). It is recommended to use 'g_user.userID' as it works in every a...

Hi Rookie,Please try this code in your BR on Incident table, remove the condition Problem is empty in your condition and check that in code directly. -    if(current.problem_id == ""){ var generateProblem = new CreateProblemFromIncident(); generatePr...